Turn overdue invoices into a calm, controlled workflow.
DueTrail helps B2B service teams import overdue invoices, review every case safely, and go live only when recipients, templates, and timing are correct.
Needs action
6
Upcoming
8
Promises
3
Paused
1
Delta Systems
INV-001
€10,000
30d
Send first reminder
Blackwood & Partners
INV-003
€8,500
25d
Send reminder in 2 days
Summit Labs GmbH
INV-007
€9,200
20d
Send reminder in 4 days
Lantern Works
INV-015
€11,200
18d
Send reminder in 6 days
Sable Recruitment
INV-022
€8,600
16d
Send first reminder
Customer portal
€10,000
30d overdueInvoice INV-001 · Delta Systems
When can you pay?
Your payment date has been recorded.
Manual follow-up creates hidden risk
The problem is not only overdue invoices. It is the missing system around who was contacted, what was promised, and what should happen next.
Same email, every week
You write the same follow-up every Monday. Nobody can see who contacted the customer last or what was already said.
Promises vanish into email
A customer says they will pay on Friday. That promise disappears into a thread nobody checks until it is too late.
No one knows the real number
The CEO asks how much is at risk. You open a spreadsheet, sort by due date, and still cannot give a confident answer.
Your customer gets a messy experience
Two people email the same contact about the same invoice. Nobody checks if a promise was already made. The relationship suffers.
No email is sent until you say so.
Import your invoices, review every case safely, test the reminder on yourself, and go live only when your team is ready.
3 cases created from invoices-march.csv
INV-0184
INV-0211
INV-0202
Review mode — no customer emails can be sent
Northline Studio
INV-0184 · €4,800 · 12 days overdue
Email preview
To: you@company.comFriendly reminder: Invoice INV-0184
Dear Northline Studio,
This is a friendly reminder that invoice INV-0184 for €4,800 is now overdue. If payment has already been arranged, please disregard this message.
You can view the invoice details and let us know your expected payment date using the link below.
Kind regards,
Finance Team
Test sent to you@company.com — check your inbox
First live reminder sent to ap@northline.studio — confirmed manually.
Case timeline
Reminder sent
Friendly first reminder to ap@northline.studio
Just now
Waiting for response...
Next follow-up scheduled in 7 days
Automation is still off
Enable when you trust the setup
Northline Studio
INV-0184 · €4,800
Reminder sent
10 days ago
Friendly first reminder to ap@northline.studio
Customer promised to pay
3 days ago
Promise recorded — payment in 7 days
Reminders paused
3 days ago
Active promise suppresses follow-up
Payment received
Today
Case closed — invoice paid
Review mode by default
Import creates cases as "paused" — zero emails on day one.
Full visibility before sending
Every reminder shows recipient, subject, and body before you confirm.
Your data, your control
Standard CSV in, full timeline and case data accessible anytime.
See the real product, not a slide deck.
A prioritized case list, full case timelines, and a customer portal — all built for overdue invoice follow-up.
Collection overview
KPIs and risk metrics at a glance
Overdue amount
€84,200
+12%Broken promises
2
-50%Open cases
18
Closed (30d)
5
+25%Top cases needing action
Delta Systems
INV-001 · €10,000 outstanding · 30d overdue
Reminder
Follow-up
2nd follow-up
Timeline
Reminder sent
28d ago
Friendly reminder to clara@deltasystems.co
Note added
25d ago
Spoke with Clara, payment is being processed.
Follow-up sent
21d ago
Follow-up reminder to clara@deltasystems.co
Next reminder scheduled
upcoming
Second follow-up in 4 days
Invoice summary
€10,000
INV-001
30d overdueNeed more time?
Submit a promise-to-pay date so the team can review it.
Promise recorded
Payment expected in 14 days
Cases needing action
Sorted by urgency and overdue days
Delta Systems
INV-001
€10,000
30d
Send first reminder
Blackwood & Partners
INV-003
€8,500
25d
Send reminder
Summit Labs GmbH
INV-007
€9,200
20d
Send reminder
Lantern Works
INV-015
€11,200
18d
Send reminder
Oakbridge Solutions
INV-013
€6,100
6d
Send reminder
Import invoices in minutes
Upload a CSV, preview changes, and commit safely
Import preview — 8 invoices
5 new · 1 update · 1 skip · 1 error
Built for B2B service teams
DueTrail is designed for the people who actually chase overdue invoices — not for enterprise procurement committees.
AR & Finance teams
Stop copy-pasting follow-ups from your inbox. See every overdue invoice, promise, and reminder in one queue.
You'll use: Prioritized cases, case timeline, and reminder automation
Operations leads
Know which accounts need escalation without asking the team. See total risk, broken promises, and collection progress in real time.
You'll use: Dashboard KPIs, analytics, and activity feed
10–200 person companies
Too big for spreadsheets, too small for enterprise ERP modules. Import a CSV and be operational in minutes, not months.
You'll use: CSV import wizard with validation and preview
Service businesses
Consulting, agencies, IT services, recruitment — any B2B company where client relationships matter during collections.
You'll use: Customer portal with promise-to-pay flow
DueTrail is not a debt collection agency.
We don't collect money on your behalf or contact customers as a third-party collector. DueTrail helps your own team send professional payment follow-ups, track promises to pay, and keep control of every overdue invoice — so your client relationships stay intact.
Built-in reminders send emails. DueTrail manages the follow-up workflow.
Accounting software reminders are a starting point. They don't give your team a shared view of what was said, what was promised, or what needs action today.
€0k+
In overdue invoices managed
0+
Collection reminders sent
0%
Average recovery rate
Common questions before teams start.
The answers below reflect the actual launch flow in the product, not a future roadmap promise.
Will DueTrail send anything automatically on import?
No. Every import creates cases in review mode. No emails are sent, no automations triggered. Your team previews recipients, templates, and timing first — then decides when to go live. The first live send is always manual and confirmed.
Do I need a demo or sales call to get started?
No. Sign up, create a workspace, and import a CSV — the entire setup is self-serve. Review mode is free, so you can explore the queue, customize templates, and test reminders on yourself before committing.
How much does it cost?
Review mode is free for as long as you need it. When you are ready to send live reminders, the plan is €149/month or €1,490/year (save 2 months). One price for the whole workspace — no per-seat fees, no usage tiers.
How long does setup take?
Most teams go from sign-up to first import in under 10 minutes. Upload a CSV from your accounting tool, map the columns, and your cases are ready. Templates and workflows can be customized later.
Can I integrate with my accounting tool?
DueTrail works with any system that can export a CSV — Exact, Twinfield, Xero, QuickBooks, SAP, or a custom ERP. Direct API integrations are on the roadmap, but CSV import means you can start today without waiting.
Does the customer portal replace our accounting system?
No. The portal is a focused communication surface for overdue invoices only. Your customer sees their outstanding amount, can submit a promise-to-pay date, and that is it. All bookkeeping stays in your accounting tool.
Can my whole team use the same workspace?
Yes. Invite as many team members as you need — there are no seat limits. Owners control settings and billing, members manage cases and send reminders, and viewers get read-only access for oversight.
What happens to my data if I cancel?
Your workspace stays accessible in read-only mode through the end of your paid term. Case history, timelines, and promise records remain visible. You can export your data before the term ends.
Tools & resources to get paid faster
Use these free calculators and guides whether or not you ever sign up — they stand on their own.
Late payment interest calculator
Work out the statutory interest and €40 fee you can claim on an overdue B2B invoice under EU law.
DSO calculator
Calculate your Days Sales Outstanding and see how it compares — and what a faster cycle frees up.
Compare collection tools
An honest comparison of invoice-collection and AR-automation tools — and where DueTrail fits.
Resources & guides
Practical guides on reducing DSO, late-payment rights, and consistent invoice follow-up.
Your invoices deserve a system, not another spreadsheet.
Start in Review Mode. Go live only when your team is confident.
Questions? support@duetrail.com