Resources
Getting paid faster, without the awkward part
Practical guides on reducing DSO, late-payment rights, and consistent invoice collection — written for small B2B teams that want cash in the bank without burning client relationships.
- Collections7 min read
7 payment reminder email templates (polite to final notice)
Seven copy-paste payment reminder email templates for overdue B2B invoices — from a polite nudge to a calm final notice, with subject lines and a cadence.
- Credit control7 min read
Credit control for small businesses: a step-by-step process
Credit control is the system that gets you paid, not just chasing. A 7-step process for small businesses: terms, invoicing, reminders, escalation, and DSO.
- Collections6 min read
What is dunning? The dunning process explained (+ schedule)
Dunning is the systematic process of chasing overdue invoices. Learn soft vs hard dunning, a sample schedule, and how to set a consistent reminder cadence.
- Automation7 min read
Accounts receivable automation: a guide for small teams
Accounts receivable automation handles the repetitive parts of getting paid. Learn what to automate, what to keep human, and how to roll it out safely.
- Collections6 min read
What to do when a client won't pay: an escalation ladder
A calm escalation ladder for when a client won't pay: rule out causes, send reminders, add EU statutory interest, then escalate to a final demand.
- Collections6 min read
Final demand / letter before action: free template
A final demand or letter before action is your last written warning before court. Free template, what to include, and when to send it for overdue invoices.
- Collections6 min read
How to chase an overdue invoice without losing the client
A calm playbook for following up on late B2B invoices — assume an oversight, remind before the due date, keep a steady cadence, and track every promise.
- Late payment6 min read
EU late payment interest: rates, rules and the €40 fee
Under the EU Late Payment Directive, overdue B2B invoices accrue statutory interest plus a €40 fee. The rate, the rules, and a worked example.
- Cash flow7 min read
How to reduce DSO: 7 practical steps for small B2B teams
A practical guide to lowering Days Sales Outstanding — from invoicing faster to running consistent, reviewable follow-up — for small B2B service teams.
- Collections7 min read
How to ask for payment politely (without losing the client)
Asking for money you're owed feels awkward. The psychology and phrasing of a polite payment request that gets you paid and keeps the relationship.
- Cash flow7 min read
What is a good DSO? Benchmarks by industry (directional)
There's no universal good DSO. See directional ranges by industry, the ~45-day rule of thumb, and why your own payment terms and the trend matter far more.
- Cash flow6 min read
Accounts receivable turnover ratio: formula & example
The accounts receivable turnover ratio explained: the formula, a worked example, how it relates to DSO, what counts as good, and how to improve it.
- Cash flow6 min read
Accounts receivable aging report: how to read & use it
An accounts receivable aging report groups overdue invoices by age. Learn the buckets, read a sample report, and turn each one into a clear next action.
- Invoicing6 min read
Net 30 payment terms explained (and when to use them)
Net 30 means an invoice is due in full 30 days after the invoice date. How it compares to other terms, its cash-flow and DSO impact, and when to use it.
- Invoicing6 min read
What does 2/10 net 30 mean? (with the real APR)
2/10 net 30 means a 2% discount for paying in 10 days, full amount due in 30. The real annualized cost is about 37% APR — here's the math.