Comparison · 2026
DueTrail vs Kolleno: an honest comparison
Kolleno is an AI-agent-led, full order-to-cash platform with deep ERP integrations, priced per user for mid-market and enterprise finance teams. DueTrail is a flat-priced, review-first tool for small B2B service teams. They sit at opposite ends of the size spectrum.
| DueTrail | Kolleno | |
|---|---|---|
| Pricing model | Two flat tiers, no per-seat | Per-user, banded by turnover |
| Starting price | from €49/mo | from £650 / user/mo (£545 annual) |
| Primary market | B2B service SMBs | UK / US (mid-market+) |
Pricing and positioning verified against each vendor's own website in September 2026 and may have changed. “Starting price” is the lowest publicly listed plan; currencies are shown as each vendor lists them.
DueTrail
Review-first invoice-to-cash software: imports create paused collection cases and nothing sends until your team approves it. It connects to Xero, QuickBooks Online, Sage, FreeAgent and Moneybird, read-only unless you switch on notes on the invoice (or takes a CSV from anything else) and re-checks the ledger right before every reminder, so nobody is chased for an invoice they have already paid. It can work out statutory late-payment interest and compensation (UK or EU rules, or your own terms) and quote them in reminders and the portal. A customer statement, listing every open invoice in one email, goes through the same preview-and-approve step, or goes out monthly once automation is on. In the customer portal a customer can promise a date, propose paying in instalments, say they have paid, or raise a question, and each of those pauses the chasing. An agreed payment plan holds reminders while the instalments arrive and lapses on its own if one is missed. Two workspace prices (€49 Starter up to 75 active cases, €149 unlimited Team), unlimited users, pure software (not a debt-collection agency, no lending).
Best for: Small B2B service teams — agencies, consultancies, IT services, recruitment (roughly 10–200 people) — that want consistent, controlled follow-up without per-seat pricing.
Kolleno
An AI-agent-led order-to-cash platform (GDPR-compliant, multilingual) covering collections, payments, cash application, disputes and credit risk, with 45 third-party integrations spanning NetSuite, Sage Intacct, Dynamics 365, Acumatica, Xero and QuickBooks plus Stripe, GoCardless, Chargebee and Zuora, and payments in 52 countries.
Best for: Larger or higher-value mid-market finance teams (CFOs, AR managers, credit controllers).
When to choose which
Kolleno or DueTrail?
Choose Kolleno if…
- You're a mid-market or enterprise finance team wanting AI agents across the whole order-to-cash lifecycle.
- You run a serious ERP — NetSuite, Sage Intacct, Dynamics 365, Acumatica — and need it connected, with multilingual GDPR-compliant workflows and payments across 52 countries.
- Per-user pricing fits how your finance team is structured, and your turnover clears the band: BusinessPay starts above £1M, Business Plus (£1,245/user) above £10M.
Choose DueTrail if…
- You're a small B2B service team (roughly 10–200 people), not a mid-market finance department.
- You want workspace pricing (€49 Starter, €149 unlimited Team) instead of per-user fees that scale with headcount.
- You want a focused review-first collections workflow, not a full order-to-cash suite to roll out.
See if DueTrail is the right fit — for free.
Start in Review Mode, connect Xero, QuickBooks, Sage, FreeAgent or Moneybird (or import a CSV from anything else), and explore the queue before anything sends. No sales call required.