Comparison · 2026
DueTrail vs Unpaid: an honest comparison
Unpaid is an Australian tool built around "AI drafts, you approve, we send", with reply sorting, payer risk scores and a customer portal, priced in AUD. DueTrail is review-first software with unlimited users and euro pricing, connected to Xero, QuickBooks and Moneybird. Both hold every reminder for approval; the split is AI writing for one person vs a shared workspace for a team.
| DueTrail | Unpaid | |
|---|---|---|
| Pricing model | Two flat tiers, no per-seat | Flat tiers with feature gates |
| Starting price | from €49/mo | from A$29/mo (AUD) |
| Primary market | B2B service SMBs | Australia |
Pricing and positioning verified against each vendor's own website in October 2026 and may have changed. “Starting price” is the lowest publicly listed plan; currencies are shown as each vendor lists them.
DueTrail
Review-first invoice-to-cash software: imports create paused collection cases and nothing sends until your team approves it. It connects to Xero, QuickBooks Online and Moneybird, read-only unless you switch on notes on the invoice (or takes a CSV from anything else) and re-checks the ledger right before every reminder, so nobody is chased for an invoice they have already paid. It can work out statutory late-payment interest and compensation (UK or EU rules, or your own terms) and quote them in reminders and the portal. A customer statement, listing every open invoice in one email, goes through the same preview-and-approve step, or goes out monthly once automation is on. In the customer portal a customer can promise a date, propose paying in instalments, say they have paid, or raise a question, and each of those pauses the chasing. An agreed payment plan holds reminders while the instalments arrive and lapses on its own if one is missed. Two workspace prices (€49 Starter up to 75 active cases, €149 unlimited Team), unlimited users, pure software (not a debt-collection agency, no lending).
Best for: Small B2B service teams — agencies, consultancies, IT services, recruitment (roughly 10–200 people) — that want consistent, controlled follow-up without per-seat pricing.
Unpaid
An Australian tool built around "AI drafts, you approve, we send": AI writes each reminder for you to approve, edit or skip, sorts replies into promises, disputes and questions, and scores payer risk. Customers can pay or promise a date in a portal. It connects to Xero, QuickBooks and Stripe; the A$29 entry plan covers 10 invoices a month, and unlimited invoices start at A$49.
Best for: Australian small businesses, freelancers and agencies that want AI-drafted reminders they approve.
When to choose which
Unpaid or DueTrail?
Choose Unpaid if…
- You want AI to write every reminder and sort every reply, so all you do is approve, edit or skip.
- You want a payer risk score that draws on Australian government registers.
- You're one person in Australia and want the cheapest way in: A$29 a month for 10 invoices, or A$49 unlimited.
Choose DueTrail if…
- A team does the chasing: DueTrail includes unlimited users on every plan, while Unpaid adds team members from A$129 a month.
- You're in Europe or on Moneybird: DueTrail prices in euros and connects to Moneybird as well as Xero and QuickBooks.
- You want longer to decide: Review Mode is free with no time limit, and DueTrail's live trial runs 30 days with no card. Unpaid's trial is 14 days.
See if DueTrail is the right fit — for free.
Start in Review Mode, connect Xero, QuickBooks or Moneybird (or import a CSV from anything else), and explore the queue before anything sends. No sales call required.